Quality Standards

Quality Policy of IDS

To meet the agreed ____________ of the customer in ____ and consistently, by constantly _________ in employee development and _______ improvement.

To be a market ______ by enhancing customer satisfaction
Improve the competence of _________ by continuous training in _____ areas of work
Involve front line people __ improve process of cross-training, ___________ and gap analysis
Demonstrate commitment and compliance __ the Quality Management System
Adopt new processes with _____ wastages in all the ________ being offered to Customers
Reduce wastages across the _______ by reducing cost of ____ quality (COPQ) by 30% _____ year
Study variance of processes __ each of our groups __ using tools like Statistical _______ Control (SQC) Error
Conduct Management and Operational ________ etc. and reduce the ___ in variance

ISO 9001:2015 Quality Management ______

The Quality Standards at ___ is in conformance with ___ Quality Management System standard (___ 9001:2015). IDS has been _______ this prestigious certification by _ third party certifying body, "______ of Indian Standard (BIS)" __________ with RvA.

IDS employs a certified ____ Assessor on ISO 9001:2015 ________, who ensures the processes ______ for the quality management ______ are established, implemented and __________. IDS, delivers the highest ________ quality services by confirming _________ to:

Maintaining a set of __________ that cover all key _________ in the business
Monitoring Quality Assurance (QA) _________ to ensure they are _________
Keeping adequate records
Checking output for defects, ____ appropriate and corrective action _____ necessary
Regularly reviewing individual processes ___ the quality system itself ___ effectiveness
Facilitating continuous improvement

Additionally, certified internal auditors _______ system audits at regular _________. Internal Audits measure and _______ how well the QMS __ being followed:

Measure the effectiveness of ___ QMS
Allow us to fix ________ with the QMS
Allow us to make ____________ to the QMS

We follow a robust __________ process for QMS at ___:

ISO 27001:2013 Information Security __________ System

We at IDS are _________ to maintaining and improving ___________ security within its practices, __________, minimizing its exposure to _____ and ensuring the confidentiality ___ integrity of information processed __ Information Technology Enabled Services (____) and Business Process Services (BPO) we offer.

We provide timely ____________ of information to all ________ stakeholders while complying with ___ business, statutory, regulatory and ___________ requirements as applicable.

IDS is a certified ___ 27001:2013 (Information Security Management ______) operation, as deemed compliant __ Moody International certification Ltd., ___ world's leading accredited certifying ______ on ISMS.

At IDS, in order __ provide our customers with _ secured IT environment, we:

Develop, implement, and effectively _______ information security management practices
Follow a risk-based approach ____ is structured and proactive __ help plan and implement ____, resulting in an appropriate _____ of organizational security
Implement suitable controls to _________, implement, maintain and improve ___ ISMS
Ensure that the right ______, processes, procedures, and technologies ___ in place to protect ___ customers' valuable information assets
Protect the confidentiality, integrity, ___ availability of data resources
Follow stringent compliances and _________ an audit trail of ___ those who have the ______ to client information
Maintain well defined security ________ regarding physical site security, _______/_______ security, Information security, personnel ________, Internet usage policies and _______ level agreements

AS 9100 D Aerospace _______ Management System

IDS, has been certified ___ AS 9100 D certification ____ NVT Quality Ltd, India _____ Sept, 2009.

AS9100 is an outline ___ a Quality Management System ___ the Aerospace and Defence __________. The AS 9100 D __ aligned to and based __ ISO 9001:2008, but with ______ 100 additional requirements specific __ aerospace, AS9100 provides suppliers ____ a comprehensive quality system ___ providing safe and reliable ________ to the aerospace industry.

HIPAA @ IDS (Health ____ Services)

IDS has an effective __________ plan in place, which __ implemented and monitored by ___ HIPAA compliance officer. By ________ the best practices approach __ privacy and security, we ___ committed to delivering services ___ products that enable our _______ to meet HIPAA requirements.

Highlights of the compliance ____

IDS has a designated _____ Compliance Officer who coordinates, ________ and maintains the compliance ____
A Confidentiality Agreement is ______ by all employees at ___ time of joining the ____________ and employees are aware ____ they will be penalized ___ any security violation
At regular intervals, IDS ________ Compliance Training Programs for ___ employees. This further ensures _________ and ethical work standards
Through regular monitoring and _________ all processes are checked ___ security glitches
All IDS workflow systems (_________ and BillsPro) are fully _____ compliant